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Administration and billing
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Administration and billing
Hosting
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Technical specifications
Security
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Knowledge Base
Administration and billing
FAQs
User Guides
Features
Administration and billing
Hosting
Data and Privacy
Technical specifications
Security
Zendesk
Genesys
Administration and billing
Managing your account
Billing page (hosted service)
Purchasing licences (self-service)
Login periods
License usage
Web-only vs. All Platform licenses
No charges for Proof-of-Concepts and testing
Signing in to your account
Creating separate accounts
Switching accounts
Configuring team members
Enterprise Package
Cancellation
Named agent vs. active session licenses
Switching license types
Blending license types
Managing multiple sub-accounts
Account invoices (self-service)