Knowledge Base
Enterprise self-hosting
Features overview
Account management
User guides
Cloud hosting (SaaS)
Enterprise self-hosting
Data privacy & security
Session data & recordings
Licenses & billing
Web SDK questions
Mobile SDKs questions
Zendesk integration
Genesys Cloud integration
Genesys Engage integration
Back to home
Knowledge Base
Enterprise self-hosting
Features overview
Account management
User guides
Cloud hosting (SaaS)
Enterprise self-hosting
Data privacy & security
Session data & recordings
Licenses & billing
Web SDK questions
Mobile SDKs questions
Zendesk integration
Genesys Cloud integration
Genesys Engage integration
Enterprise self-hosting
Self-hosting in AWS, Azure, Google Cloud, or On-premises
Self-hosting our software
Multi-tenant self hosted licensing
What data is stored in which software component?
Troubleshooting Kubernetes
Troubleshooting Redis
Troubleshooting MongoDB connection string
High Availability (HA) with Cobrowse.io
My session shows as expired immediately