FAQs

Frequently asked questions

• Why is [x] not in my session metadata?
• "You have reached your user limit for the period."
• How do I end a session when the user refreshes their web page?
• How can I list active sessions?
• Content Security Policies (CSPs)
• CSS pseudo-class support
• How do I verify my web SDK license key?
• Does Cobrowse work on websites with shadow DOM components?
• Does Cobrowse.io have audio/video features?
• Why can't I reconnect to the same device quickly?
• I cannot see video recordings for web cobrowsing
• What is a 'device'?
• iOS keyboard remote control
• How do I connect to the right device?
• Flutter support
• Elements of my website are missing
• Do you provide analytics?
• Multiple sessions for a single agent