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Knowledge Base
Features
FAQs
User Guides
Features
Administration and billing
Hosting
Data and Privacy
Technical specifications
Security
Zendesk
Genesys
Features
Software features and support
Joining active sessions
Session metadata
Agent controls in full device mode on web
Programmatically download session recordings and metadata
Cross-domain functionality
Cobrowse.io on mobile web
End user (customer) experience
Session recordings
3rd party websites with full device mode
Generating cryptographic keys for JWT authentication
User privileges (roles)