Knowledge Base
Licenses & billing
Features overview
Account management
User guides
Cloud hosting (SaaS)
Enterprise self-hosting
Data privacy & security
Session data & recordings
Licenses & billing
Web SDK questions
Mobile SDKs questions
Zendesk integration
Genesys Cloud integration
Genesys Engage integration
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Knowledge Base
Licenses & billing
Features overview
Account management
User guides
Cloud hosting (SaaS)
Enterprise self-hosting
Data privacy & security
Session data & recordings
Licenses & billing
Web SDK questions
Mobile SDKs questions
Zendesk integration
Genesys Cloud integration
Genesys Engage integration
Licenses & billing
License types and billing support
Web-only vs. All Platform licenses
License usage
Purchasing licences (self-service)
Billing page (hosted service)
Enterprise Package
Cancellation
Account invoices (self-service)
"You have reached your user limit for the period."
Named agent licenses
Purchasing Licenses and Invoices (self-service)