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Session data & recordings
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Knowledge Base
Session data & recordings
Features overview
Account management
User guides
Cloud hosting (SaaS)
Enterprise self-hosting
Data privacy & security
Session data & recordings
Licenses & billing
Web SDK questions
Mobile SDKs questions
Zendesk integration
Genesys Cloud integration
Genesys Engage integration
Session data & recordings
I cannot see video recordings for web cobrowsing
Why is [x] not in my session metadata?
Session metadata
Programmatically download session recordings and metadata
Session recordings