Knowledge Base
Web SDK questions
Features overview
Account management
User guides
Cloud hosting (SaaS)
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Session data & recordings
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Web SDK questions
Mobile SDKs questions
Zendesk integration
Genesys Cloud integration
Genesys Engage integration
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Knowledge Base
Web SDK questions
Features overview
Account management
User guides
Cloud hosting (SaaS)
Enterprise self-hosting
Data privacy & security
Session data & recordings
Licenses & billing
Web SDK questions
Mobile SDKs questions
Zendesk integration
Genesys Cloud integration
Genesys Engage integration
Web SDK questions
Assorted questions relating to our Web SDK
What version of the SDK am I using?
Content Security Policies (CSPs)
CSS pseudo-class support
Does Cobrowse work on websites with shadow DOM components?
How do I end a session when the user refreshes their web page?
Elements of my website are missing
Cross-domain functionality
Cobrowse.io on mobile web
3rd party websites with full device mode
Agent controls in full device mode on web
Known SDK limitations - Web