Purchasing Licenses and Invoices (self-service)

Purchasing licences

An administrator on your account can purchase licenses at https://cobrowse.io/dashboard/settings/billing!

Simply select the type of licence and monthly/annual billing and then you can enter your payment details through our provider Stripe. Once complete, your licences are added to your account immediately.

You will not be able to view this page if you do not pay through our payment provider Stripe, or if you self-hosted the software.

Increasing/decreasing licences during a month

To increase or decreased your licences, simply go to your billing page and change the number of licences to the quantity that you need.

Any licence increases are billed and are available immediately. The cost is pro-rated based on the number of days left until your next bill.

Decreases become active at the start of the new billing month as you have already paid for the rest of the month.

Invoice

Account invoices for self-service customers are sent to the dedicated billing contact as listed during sign up to our payment provider, Stripe. They can also be downloaded by account administrators from the account dashboard at: https://cobrowse.io/dashboard/settings/billing.

Unsure how to add team members or configure privileges? See our article on configuring team members!

Payment Details

On https://cobrowse.io/dashboard/settings/billing you can also check and adjust your payment card details as well as review the quantity and type of licences you have purchased.

Need more help?

Not sure which licence type is right for you? Please see our pricing page and support articles:

Need help? Email us at hello@cobrowse.io!