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Knowledge Base
Web SDK questions
Features overview
Account management
User guides
Cloud hosting (SaaS)
Enterprise self-hosting
Data privacy & security
Session data & recordings
Licenses & billing
Web SDK questions
Mobile SDKs questions
Zendesk integration
Genesys Cloud integration
Genesys Engage integration
Does Cobrowse work on websites with shadow DOM components?
Yes, the only requirement is that they must be in
"open" mode
.