Knowledge Base
Account management
Features overview
Account management
User guides
Cloud hosting (SaaS)
Enterprise self-hosting
Data privacy & security
Session data & recordings
Licenses & billing
Web SDK questions
Mobile SDKs questions
Zendesk integration
Genesys Cloud integration
Genesys Engage integration
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Knowledge Base
Account management
Features overview
Account management
User guides
Cloud hosting (SaaS)
Enterprise self-hosting
Data privacy & security
Session data & recordings
Licenses & billing
Web SDK questions
Mobile SDKs questions
Zendesk integration
Genesys Cloud integration
Genesys Engage integration
Account management
User access and account management
Login periods
Signing in to your account
Creating separate accounts
Switching accounts
Configuring team members
Managing multiple sub-accounts
How can I list active sessions?
User privileges (roles)
Generating cryptographic keys for JWT authentication