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Knowledge Base
User guides
  • Features overview
  • Account management
  • User guides
  • Cloud hosting (SaaS)
  • Enterprise self-hosting
  • Data privacy & security
  • Session data & recordings
  • Licenses & billing
  • Web SDK questions
  • Mobile SDKs questions
  • Zendesk integration
  • Genesys Cloud integration
  • Genesys Engage integration
      Back to home
      1. Knowledge Base
      2. User guides
      • Features overview
      • Account management
      • User guides
      • Cloud hosting (SaaS)
      • Enterprise self-hosting
      • Data privacy & security
      • Session data & recordings
      • Licenses & billing
      • Web SDK questions
      • Mobile SDKs questions
      • Zendesk integration
      • Genesys Cloud integration
      • Genesys Engage integration

      User guides

      High level user guides to get set up
      • Start a Cobrowse session from a URL
      • Account setup
      • 6-digit support code best practices
      • How can I set up an account on the EU Cloud?
      • Running your first session
      • User guide: admins
      • User guide: agents
      • What are the steps for scoping and implementation?
      • Adding Cobrowse.io to your own product
      • Agent training best practices
      • Networking
      • Network bandwidth
      • Agent Present Mode guide
      • Annotation Tools
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      Cobrowse.io Knowledge Base