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      How can I set up an account on the EU Cloud?

      As part of our hosting options we operate a hosted dedicated EU Cloud instance.

      To create an account on the EU Cloud, please register an account at https://eu.cobrowse.io/register.

      SDK-side configuration

      When using our SDKs you will need to add an api property to point to the EU Cloud before calling start(), e.g. immediately before/after setting your license key property. For each of our SDKs, the exact code to be included is indicated below. 

      Web

      CobrowseIO.api = 'https://eu.cobrowse.io';

      iOS & macOS

      Swift

      CobrowseIO.instance().api = "https://eu.cobrowse.io"

      Objective-C

      CobrowseIO.instance.api = @"https://eu.cobrowse.io"

      Android

      CobrowseIO.instance().api("https://eu.cobrowse.io");

      React Native

      CobrowseIO.api = 'https://eu.cobrowse.io';

      Xamarin

      CobrowseIO.Instance.Api = "https://eu.cobrowse.io";

      Windows

      CobrowseIO.Instance.Api = new Uri("https://eu.cobrowse.io");

      Agent-side configuration

      For all agent-side configuration, please follow our documentation as usual but replace any references including URL domains for cobrowse.io by eu.cobrowse.io (this includes, login URLs, SAML URLs, JWTs, and iframe embeds)

      Platform integrations

      If you are using one of our agent-side platform integrations (e.g. Salesforce, Zendesk, etc.), in the app settings when asked for an API URL please use https://eu.cobrowse.io

      Other configuration

      If you require other configuration, e.g. whitelisting URLs for web co-browse, then replace URL domains for cobrowse.io by eu.cobrowse.io

      Need help?

      Submit a support request at any time! https://cobrowse.io/support-request.