You may need to join active sessions for supervisory, quality assurance, or escalation purposes.
To do this from our hosted dashboard, you must have an account and be an administrator.
Go to https://cobrowse.io/dashboard/history. Sessions that are active appear at the top of this list.
Click the highlighted area to join the open session.
There are also other ways to join active sessions, but this will depend on your integration with our software. Please email us at firstname.lastname@example.org for more information.